Terms, Payments & Refund Policy — ssdhar.com
Website: ssdhar.com | Owner: S S Dhar | Effective Date: 17 May 2026 | Last Updated: 17 May 2026
Plain English Summary: This page sets out the rules for using ssdhar.com, the terms under which all products and services are sold, how payments are handled across different platforms, and the refund policy for each type of purchase. By using this website or purchasing anything promoted on it, you agree to these terms. Please read them carefully before making any purchase or using any service.
Table of Contents
- Acceptance of Terms
- Definitions
- Permitted Use of This Website
- Intellectual Property & Content Ownership
- User Conduct & Prohibited Activities
- Third-Party Websites & External Links
- General Payment Terms
- Books — Purchase Terms
- Digital Products — Purchase & Delivery Terms
- Courses — Enrolment & Access Terms
- Personal Coaching — Terms of Engagement
- Book Review Service — Terms
- Guest Posting — Terms
- Sponsored Content & Advertising — Terms
- Backlink & Link Insertion — Terms
- Refund Policy
- Chargebacks & Payment Disputes
- Limitation of Liability
- Indemnification
- Termination of Access
- Governing Law & Dispute Resolution
- Changes to These Terms
- Contact Information
1. Acceptance of Terms
By accessing, browsing, reading, or using ssdhar.com in any way — including purchasing books, digital products, courses, or services promoted on this Website — you confirm that you have read, understood, and agree to be legally bound by these Terms, Payments & Refund Policy (“Terms”).
These Terms apply to all visitors, users, customers, subscribers, clients, and any other person who accesses or interacts with the Website. If you do not agree with any part of these Terms, you must immediately discontinue use of the Website and refrain from purchasing any product or service associated with ssdhar.com.
These Terms are effective from the date shown above and supersede all previous versions. Your continued use of the Website after any updates constitutes acceptance of the revised Terms.
These Terms must be read alongside our other legal documents, which together form the complete legal framework governing your use of ssdhar.com:
- Privacy & Cookie Policy — how we collect and use your data
- Disclaimer — limitations on the accuracy of our content and earnings representations
- Affiliate Disclosure — our affiliate relationships and commission arrangements
2. Definitions
For clarity throughout this document, the following terms have the following meanings:
| Term | Meaning |
|---|---|
| “Website” | ssdhar.com and all its pages, content, subdomains, and associated services |
| “Owner” / “We” / “Us” | S. S. Dhar, the individual who owns and operates ssdhar.com |
| “You” / “User” | Any person who accesses or uses the Website in any capacity |
| “Customer” | Any person who purchases a product or service associated with ssdhar.com |
| “Content” | All text, articles, blog posts, images, graphics, logos, audio, video, data, and any other material published on the Website |
| “Products” | Physical books, digital products, prompt packs, templates, guides, and any other purchasable item promoted on the Website |
| “Services” | Book review services, guest posting arrangements, sponsored content, backlink services, personal coaching, and any other service offered by S. S. Dhar |
| “Third-Party Platforms” | Amazon, Gumroad, Razorpay, PayPal, Stripe, Payhip, and any other external platform used to process payments or deliver products |
| “Digital Product” | Any downloadable or instantly accessible product including ebooks, AI prompt packs, book templates, and guides sold through Gumroad or equivalent platforms |
3. Permitted Use of This Website
3.1 Permitted Activities
You are permitted to access and use ssdhar.com for the following lawful purposes:
- Reading and engaging with blog articles, opinions, and educational content published on the Website
- Browsing and purchasing books, digital products, and courses through the links provided
- Enquiring about and engaging with services offered by S. S. Dhar
- Subscribing to the newsletter and receiving email communications you have consented to
- Sharing links to individual articles or pages on the Website through social media, email, or other channels
- Quoting brief excerpts from the Website’s content for commentary, review, or educational purposes, provided proper attribution is given
3.2 Age Requirement
You must be at least 18 years of age to use this Website, subscribe to any service, or make any purchase. By using the Website, you represent and warrant that you are 18 years of age or older. If you are under 18, you may only use this Website with the direct supervision and consent of a parent or legal guardian who agrees to these Terms on your behalf.
3.3 Accuracy of Information You Provide
When submitting any form, making a service enquiry, or subscribing to the newsletter, you agree to provide accurate, truthful, and current information. You must not impersonate any other person or entity or misrepresent your affiliation with any person or organisation.
4. Intellectual Property & Content Ownership
4.1 Ownership of Website Content
All content published on ssdhar.com — including but not limited to articles, blog posts, opinions, commentary, book descriptions, digital product content, graphics, the ssdhar.com logo, and the overall website design — is the sole intellectual property of S. S. Dhar unless otherwise explicitly stated.
This content is protected by copyright law in India and internationally under the Berne Convention, the Copyright Act 1957 (India), the Copyright, Designs and Patents Act 1988 (UK), the Digital Millennium Copyright Act (USA), and applicable copyright laws in Canada, Australia, and other jurisdictions.
4.2 Books & Published Works
All books written and published by S. S. Dhar — whether sold as physical paperbacks, Kindle ebooks, or referenced on this Website — are protected by copyright. No part of any published book may be reproduced, distributed, transmitted, displayed, sold, or modified in any form or by any means without the express prior written permission of S. S. Dhar.
Purchasing a book grants you a personal, non-commercial, non-transferable licence to read the content of that book for your own use only. It does not transfer any copyright ownership to you.
4.3 Digital Products
Upon purchasing a digital product from ssdhar.com, you are granted a personal, non-exclusive, non-transferable licence to use that product for your own personal or internal business use only, subject to any additional terms specified within the product itself. You may not:
- Resell, redistribute, or sublicense any digital product to any third party
- Share, upload, or make any digital product publicly available on any platform
- Claim authorship or ownership of any digital product
- Use any digital product as the basis for a competing product without written permission
- Remove any copyright or attribution notices from within any digital product
Book templates sold on ssdhar.com are licensed for your personal editing and customisation for your own book projects. You may not resell the template in its original or near-original form as a standalone product.
4.4 Guest Post Content
When you submit a guest post to ssdhar.com and it is published, you grant S. S. Dhar a non-exclusive, royalty-free, perpetual, worldwide licence to publish, display, distribute, and promote that content on ssdhar.com and associated social media channels. You retain authorship credit and ownership of the original content. You warrant that the content submitted is your own original work, does not infringe any third-party intellectual property rights, and has not been published elsewhere in identical form without appropriate modification.
4.5 Limited Quotation Licence
You may quote short excerpts (no more than 150 words from any single article) from ssdhar.com content for the purpose of commentary, review, criticism, or educational reference, provided that:
- Clear attribution is given to S. S. Dhar and ssdhar.com
- A direct link to the original article is included
- The quotation is not used in a misleading, defamatory, or commercially exploitative context
4.6 Trademark
The name “S. S. Dhar,” the “ssdhar.com” brand, and the ssdhar.com logo are the exclusive identifiers of S. S. Dhar. You may not use these names, brand identifiers, or logo in any context that implies endorsement, affiliation, or partnership without express written consent.
5. User Conduct & Prohibited Activities
When using ssdhar.com, you agree not to engage in any of the following prohibited activities:
- Copying, scraping, crawling, or systematically downloading the Website’s content for any purpose without written permission
- Using automated tools, bots, or scrapers to access or extract data from the Website
- Attempting to gain unauthorised access to any part of the Website, its server, or associated systems
- Submitting false, misleading, or spam content through any contact form or service enquiry
- Posting or attempting to post fake book reviews that violate Amazon’s Community Guidelines
- Using the Website or any of its content to engage in any unlawful, fraudulent, or deceptive activity
- Republishing, selling, or commercially exploiting any content from the Website without written permission
- Attempting to reverse-engineer, decompile, or extract source code from the Website
- Interfering with or disrupting the integrity or performance of the Website
- Transmitting any harmful code, malware, or malicious content via the Website’s forms or contact mechanisms
- Using the Website to send unsolicited commercial communications of any kind
We reserve the right to block, restrict, or permanently ban any user who violates these conditions, without prior notice and without liability.
6. Third-Party Websites & External Links
ssdhar.com contains links to third-party websites including Amazon, Gumroad, social media platforms, and other external resources. These links are provided for convenience and informational purposes only.
We have no control over the content, terms, privacy practices, or availability of any third-party website. A link from ssdhar.com to a third-party website does not constitute an endorsement, recommendation, or warranty of that website or its content. We are not responsible for any loss, damage, or dissatisfaction arising from your use of any third-party website.
When you click a link and leave ssdhar.com, these Terms no longer apply. You are subject to the terms and conditions and privacy policy of the website you have navigated to. We strongly recommend reviewing those documents before providing any personal information or making any purchase on a third-party platform.
7. General Payment Terms
ssdhar.com does not process payments directly. All financial transactions for products and services associated with this Website are handled exclusively by third-party payment platforms. The specific platform used for each product type is described in Sections 8 through 15.
7.1 Prices & Currency
Prices for all products and services are displayed in the currency of the relevant third-party platform at the time of purchase. Prices on Amazon are displayed in the currency of the specific Amazon marketplace (USD, GBP, CAD, AUD, INR). Digital product prices on Gumroad are typically listed in USD. Service fees may be agreed in any mutually accepted currency.
All prices are subject to change at any time without prior notice. The price applicable to your purchase is the price displayed at the time you complete the transaction on the third-party platform.
7.2 Taxes
Prices displayed may or may not include applicable taxes. Tax collection and remittance for book purchases on Amazon and digital product purchases on Gumroad are handled automatically by those platforms in accordance with applicable local laws. For service payments made directly through Razorpay, PayPal, or Stripe, applicable taxes will be communicated before payment is requested. You are responsible for any additional taxes applicable in your jurisdiction that are not collected at source.
7.3 Payment Security
We do not collect, store, or have access to your payment card details, bank account numbers, or any sensitive financial information. All payment data is entered directly on the relevant third-party platform and is secured by that platform’s own encryption and PCI DSS compliance standards. Details of each platform’s security practices are available in their respective terms of service.
7.4 Failed & Declined Payments
If a payment fails or is declined, no product or service will be delivered or activated. Please contact the relevant payment platform directly to resolve payment issues. We are not able to override or manually process failed payments on any third-party platform.
7.5 Receipts & Invoices
Receipts and transaction confirmations are issued by the respective payment platform — Amazon, Gumroad, Razorpay, PayPal, or Stripe — and not by ssdhar.com directly. If you require a formal invoice for business purposes, please contact us at [your email] with your transaction reference number and we will assist where possible within the limitations of each platform.
8. Books — Purchase Terms
Books written and published by S. S. Dhar are sold through Amazon KDP on the following marketplaces: Amazon USA (amazon.com), Amazon UK (amazon.co.uk), Amazon Canada (amazon.ca), Amazon Australia (amazon.com.au), and Amazon India (amazon.in).
By clicking a book purchase link on ssdhar.com, you are redirected to the relevant Amazon marketplace to complete your purchase. The following terms apply:
- All book purchases are subject to Amazon’s own Terms of Service, Return Policy, and Kindle Licence Agreement — not those of ssdhar.com
- Paperback and hardcover books are subject to Amazon’s standard return window and condition requirements
- Kindle ebooks are subject to Amazon’s Kindle Content Licence, which grants a personal, non-transferable right to read the content on Kindle-compatible devices only
- Kindle ebooks may not be downloaded, copied, printed, shared, or distributed outside the Kindle ecosystem
- S. S. Dhar has no ability to process refunds, exchanges, or returns for Amazon purchases — all such requests must be made directly to Amazon customer support
- Book pricing, availability, and delivery terms are determined entirely by Amazon and may vary by marketplace and over time
- If a purchase link on ssdhar.com is an Amazon Associates affiliate link, S. S. Dhar may earn a commission on qualifying purchases at no extra cost to you — this is disclosed in our Affiliate Disclosure
9. Digital Products — Purchase & Delivery Terms
Digital products sold by S. S. Dhar — including AI prompt packs, book writing templates, downloadable guides, and ebooks not listed on Amazon — are sold primarily through Gumroad or Payhip. The following terms govern all digital product purchases:
9.1 Delivery
Digital products are delivered instantly upon confirmed payment via an automated download link provided by the selling platform (Gumroad or Payhip). Access to your download does not expire, but is subject to the platform’s own terms of service. We recommend downloading and saving your purchased files immediately after purchase to a secure personal device.
9.2 Licence of Use
As stated in Section 4.3, purchase of any digital product grants you a personal, non-exclusive licence for your own use only. Commercial redistribution, resale, sharing, or public display of digital products is strictly prohibited and may result in legal action.
9.3 No Guarantee of Results
Digital products including AI prompt packs and business guides are tools and resources designed to assist you. They do not guarantee any specific outcome, income level, business result, or creative achievement. Your results will depend on your individual effort, skill, circumstances, and application of the material. See our Disclaimer for full details.
9.4 Technical Compatibility
It is your responsibility to ensure your device and software are compatible with the file format of any digital product before purchase. Common formats include PDF, DOCX, and plain text files. We do not offer refunds for incompatibility issues that arise after purchase if the file format was clearly stated in the product listing.
9.5 Pricing
Digital product prices range from free to approximately $100 USD depending on the product. Prices are set by S. S. Dhar on the relevant platform and may be changed at any time. The price applicable to your purchase is the price at the time your payment is confirmed.
10. Courses — Enrolment & Access Terms
S. S. Dhar may offer online courses, video tutorials, and structured educational programmes. When a course is available for purchase, the following terms apply:
10.1 Enrolment
Course enrolment is confirmed upon receipt of full payment through the specified payment platform (Razorpay, PayPal, Stripe, or a course-specific platform such as Teachable or Thinkific). Access credentials or a confirmation link will be sent to the email address provided at the time of purchase within 24 to 48 hours of confirmed payment.
10.2 Access Period
Unless otherwise specified in the course listing, you are granted lifetime access to the course content for personal use. “Lifetime” access means access for as long as the course remains actively hosted on the relevant platform. In the event a course is retired or migrated to a new platform, reasonable advance notice of at least 30 days will be provided and equivalent access arrangements will be made where possible.
10.3 One Licence Per Purchase
Each course purchase is for one individual’s personal use only. Course access credentials must not be shared with any other person. Sharing course access constitutes a breach of these Terms and may result in immediate revocation of access without refund.
10.4 Course Content Updates
S. S. Dhar reserves the right to update, modify, add to, or remove content within any course at any time without notice. Updates that add substantive new material are provided at no additional charge to existing enrolled students. Removal of outdated content does not entitle enrolled students to a refund.
10.5 No Academic Accreditation
Courses offered by ssdhar.com are for informational and personal development purposes only. They do not carry any formal academic accreditation, professional certification, or qualification recognised by any educational institution or regulatory body unless explicitly and specifically stated otherwise in the course description.
11. Personal Coaching — Terms of Engagement
S. S. Dhar offers personal coaching sessions on writing, publishing, content strategy, and related topics. Coaching is conducted via video call (Zoom, Google Meet, or an agreed alternative).
11.1 Booking & Confirmation
Coaching sessions are confirmed only upon receipt of full payment. Sessions are booked subject to availability and are scheduled by mutual agreement via email or a scheduling tool. A booking confirmation will be sent to the email address provided. Until payment is received and confirmed, no time slot is reserved.
11.2 Session Conduct
Sessions are conducted in a professional manner. S. S. Dhar reserves the right to terminate any session immediately and without refund if the client engages in abusive, disrespectful, or inappropriate behaviour during the session.
11.3 Rescheduling & Cancellations by the Client
- Rescheduling requests made more than 48 hours before the scheduled session time will be accommodated once at no charge
- Rescheduling requests made within 48 hours of the session may be accommodated at S. S. Dhar’s discretion and may incur a rescheduling fee of up to 25% of the session fee
- Cancellations made more than 72 hours before the session will receive a full refund minus any payment platform transaction fees
- Cancellations made within 72 hours of the session are non-refundable
- No-shows (failing to attend without prior notice) are non-refundable under any circumstances
11.4 Cancellations by S. S. Dhar
In the rare event that a session must be cancelled by S. S. Dhar due to illness, emergency, or unforeseen circumstances, you will receive either a full rescheduled session at a mutually agreed time or a full refund of the session fee paid — whichever you prefer.
11.5 Confidentiality
All information shared during coaching sessions by either party is treated as strictly confidential. S. S. Dhar will not disclose your personal information, business plans, manuscript details, or any other information shared during sessions to any third party without your explicit written consent. Similarly, you agree not to record, share, publish, or distribute session recordings, transcripts, or content without prior written permission from S. S. Dhar.
11.6 Scope of Coaching
Coaching services are advisory in nature. S. S. Dhar provides guidance based on personal experience and knowledge but does not guarantee specific outcomes in publishing, income generation, or any other area. Coaching is not a substitute for professional legal, financial, medical, or psychological advice. See our Disclaimer for full details on the limitations of our advice.
12. Book Review Service — Terms
ssdhar.com offers a book review facilitation service to assist Amazon KDP authors in obtaining honest reader reviews. The following terms govern all participation:
12.1 Free Review Programme (ARC Programme)
Under the free review programme, a reviewer receives a complimentary digital product from ssdhar.com (of equivalent value to the product tier agreed) in exchange for reading a designated book and posting an honest review on the specified marketplace.
- The complimentary product is provided as compensation for the reviewer’s time — not as payment for a positive review
- All reviews must be honest, genuine, and based on the reviewer’s actual reading experience
- Reviews must comply fully with marketplaces’ Community Guidelines — reviews that violate policies must not be posted
- The digital product reward is granted after the review has been posted and verified as live on the respective marketplace
- If a review is removed by the respective marketplace for policy violations, the reviewer forfeits the right to retain the complimentary product and may be required to return access, where technically possible
12.2 Important Amazon Compliance Notice
All book review arrangements on ssdhar.com are structured to comply with Amazon’s review policies to the best of our ability. Reviewers and authors both accept full personal responsibility for ensuring their conduct complies with Amazon’s current Community Guidelines and Terms of Service. S. S. Dhar is not responsible for any account suspension, review removal, or penalty imposed by Amazon on any participant in the review programme.
13. Guest Posting — Terms
ssdhar.com accepts guest articles from qualified contributors. By submitting a guest post, you agree to the following:
13.1 Content Standards
- All submitted articles must be original, not previously published elsewhere in the same or substantially similar form, and free from plagiarism
- Content must be factually accurate, well-researched, and relevant to one of the Website’s main content categories
- Articles must not contain misleading health or financial claims, hate speech, discriminatory content, explicit material, or defamatory statements
- AI-generated content submitted as your original human writing without disclosure is not accepted
- A minimum word count of 800 words is required for all guest articles
13.2 Editorial Rights
S. S. Dhar reserves the right to edit, format, adjust headlines, add images, add or modify internal links, reject, or remove any guest post at any time without prior notice and without liability. Editing does not transfer authorship. Major edits that alter the meaning of your content will be communicated to you before publication where possible.
13.3 Links
- Each published guest post may include up to one do-follow backlink to the contributor’s website, subject to the link being relevant and going to a legitimate, non-spammy destination
- Links to competing websites, link farms, adult content, gambling sites, or any site that violates Google’s Webmaster Guidelines will not be approved
- Additional paid backlinks beyond the standard one included in the guest post are subject to the Backlink Service terms in Section 15
- S. S. Dhar reserves the right to add nofollow attributes to any link at any time if required for compliance with Google’s link scheme guidelines
13.4 Payment for Guest Posts
Guest posting where the contributor receives a backlink as the sole compensation, is provided as a mutual value exchange and does not involve monetary payment to either party unless otherwise agreed in writing. Paid guest post slots — where S. S. Dhar accepts payment from a contributor for a published post — will be clearly labelled as “Sponsored” or “Paid” on the Website in compliance with FTC and ASA guidelines.
13.5 Removal of Guest Posts
S. S. Dhar reserves the right to remove any guest post from the Website at any time for any reason, including but not limited to content becoming outdated, inaccurate, or inconsistent with the Website’s editorial direction. Removal does not entitle the contributor to any compensation.
14. Sponsored Content & Advertising — Terms
ssdhar.com accepts sponsored articles, product mentions, and display advertising arrangements from brands and businesses relevant to the Website’s content categories.
- All sponsored content will be clearly and prominently labelled as “Sponsored,” “Advertisement,” “Paid Partnership,” or equivalent disclosure in compliance with FTC (USA), ASA (UK), ACCC (Australia), and CRTC (Canada) guidelines
- Sponsored content must be relevant to at least one of ssdhar.com’s core content categories and must not mislead readers
- S. S. Dhar reserves the right to decline any sponsored content request that conflicts with the Website’s values, content standards, or audience interests
- Sponsored content does not represent the personal endorsement of S. S. Dhar unless explicitly stated
- Payment for sponsored content is required in full before publication unless otherwise agreed in writing
- Sponsored content once published remains on the Website for the agreed duration. Early removal requests may not be accommodated after publication
- S. S. Dhar is not liable for the accuracy of claims made within sponsored content provided by the advertiser — advertisers are solely responsible for the accuracy and legality of their promotional claims
- Sponsored content enquiries are submitted via the contact form or Google Form on the Services page
15. Backlink & Link Insertion — Terms
ssdhar.com offers a paid link insertion service where a link to your website or article is inserted into an existing or new article on ssdhar.com.
- The standard rate for a paid backlink insertion is $15 per link (or the equivalent in agreed currency), subject to change
- All paid links will be disclosed in compliance with Google’s link scheme guidelines — links may carry a “sponsored” or “nofollow” attribute where required by Google’s current Webmaster Guidelines
- Link insertion requests are subject to editorial approval — links to irrelevant, low-quality, adult, gambling, or policy-violating websites will not be accepted regardless of payment
- Payment is required before link insertion is carried out
- Once a paid link has been inserted, it will remain in place for a minimum of 12 months from the date of insertion unless the content it appears in is removed for editorial reasons, in which case a pro-rata refund may be considered
- S. S. Dhar does not guarantee any specific search ranking improvement, traffic increase, or domain authority benefit resulting from any link insertion
16. Refund Policy
Because ssdhar.com does not process payments directly, refund eligibility and procedures vary by product type and the platform through which the purchase was made. The following table summarises the refund position for each product and service type.
| Product / Service Type | Refund Eligibility | How to Request |
|---|---|---|
| Physical Books (Amazon) | Subject entirely to Amazon’s Return Policy. Typically returnable within 30 days of delivery in original condition. | Directly through your Amazon account order history or Amazon customer support. S. S. Dhar cannot process Amazon returns. |
| Kindle Ebooks (Amazon) | Subject to Amazon’s Kindle Return Policy. Amazon typically allows returns within 7 days of purchase if the book has not been read beyond a small portion. | Via your Amazon account → Digital Orders → Return for Refund. S. S. Dhar cannot process Kindle refunds. |
| Digital Products (Gumroad / Payhip) | Generally non-refundable after download due to the instant digital delivery nature. Refund requests submitted within 7 days of purchase and before significant use may be considered on a case-by-case basis. | Email contact@ssdhar.com with your order number and reason. Include “Digital Product Refund” in the subject line. Decisions are at S. S. Dhar’s sole discretion. |
| Courses | Full refund available within 7 days of purchase if less than 20% of course content has been accessed. No refund after 7 days or after more than 20% content access — whichever occurs first. | Email contact@ssdhar.com with your order number and enrolment details within the 7-day window. Include “Course Refund Request” in the subject line. |
| Personal Coaching Sessions | Full refund if cancelled more than 72 hours before session. No refund for cancellations within 72 hours or no-shows. If S. S. Dhar cancels, a full refund or reschedule is offered. | Email contact@ssdhar.com with your booking details. Include “Coaching Cancellation” in the subject line. |
| Guest Posting | If a paid guest post is declined before publication, a full refund is issued. No refund once the article has been published. | Email contact@ssdhar.com before publication for a refund request. |
| Sponsored Content | Non-refundable once content has been published. If S. S. Dhar is unable to publish the content as agreed, a full refund is issued. | Contact contact@ssdhar.com before publication only. |
| Backlink Insertion | Non-refundable once the link has been inserted. If the link insertion cannot be completed as agreed, a full refund is issued. | Email contact@ssdhar.com before insertion is confirmed. |
| Affiliate Products | S. S. Dhar has no involvement in affiliate product transactions. All refunds must be directed to the merchant from whom the purchase was made. | Contact the relevant merchant or platform directly. |
16.1 How to Submit a Refund Request
For all refund requests that fall under S. S. Dhar’s direct responsibility (digital products, courses, coaching, and services), please contact us at:
Email: contact@ssdhar.com
Subject Line: [Product/Service Type] Refund Request — [Your Order Number or Transaction ID]
Include: Your full name, the email address used for purchase, order or transaction reference number, date of purchase, and a brief reason for the refund request.
We aim to acknowledge all refund requests within 2 business days and to resolve them within 10 business days of receipt. Approved refunds are processed through the original payment platform and may take an additional 5 to 10 business days to appear in your account, depending on your bank or payment provider.
16.2 Refund Processing Fees
Approved refunds will be issued for the full purchase price where eligible. However, transaction fees charged by the payment platform (PayPal, Stripe, Razorpay, etc.) at the time of the original purchase are non-recoverable by us and will be deducted from the refund amount where the platform does not return them to us. We will communicate this clearly before processing any refund.
16.3 Exceptions
We reserve the right to refuse a refund request in the following circumstances:
- The request is made outside the eligible refund window stated above
- The digital product or course content has been substantially accessed or downloaded
- The request is determined to be fraudulent or abusive (for example, repeatedly purchasing and refunding digital products)
- The service has been fully delivered as agreed
- The request relates to a product purchased on Amazon, Gumroad, or another third-party platform where S. S. Dhar does not control the refund process
17. Chargebacks & Payment Disputes
A chargeback occurs when you dispute a charge with your bank or credit card provider rather than seeking a refund through us directly. We strongly encourage you to contact us first at contact@ssdhar.com before initiating any chargeback — most issues can be resolved quickly and amicably.
Initiating a chargeback without first contacting us may result in:
- Immediate suspension of your access to any purchased course, digital product, or ongoing service
- Permanent exclusion from future purchases or services on ssdhar.com
- Recovery action for any associated chargeback fees imposed on us by the payment platform
Fraudulent chargebacks — where a refund is obtained while retaining access to or use of the product or service — may be reported to relevant authorities and pursued through applicable legal channels.
18. Limitation of Liability
To the maximum extent permitted by applicable law, S. S. Dhar and ssdhar.com shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from:
- Your use of or inability to use the Website or its content
- Any errors, omissions, or inaccuracies in the content published on the Website
- Unauthorised access to or alteration of your data transmitted to the Website
- Any transaction made through a third-party platform linked from the Website
- Loss of data, revenue, profits, goodwill, or anticipated savings arising from use of any product or service
- Technical failures, server downtime, or interruption of the Website’s availability
- Any outcome — financial, personal, professional, or otherwise — resulting from acting on content, advice, or information published on the Website
Where liability cannot be excluded by law, our total liability to you for any claim arising from your use of the Website or any product or service shall not exceed the amount you paid directly to S. S. Dhar for the specific product or service giving rise to the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
Full details on content accuracy limitations — including health content, financial content, and earnings representations — are set out in our Disclaimer.
19. Indemnification
You agree to defend, indemnify, and hold harmless S. S. Dhar, ssdhar.com, and any associated collaborators from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in connection with:
- Your breach of any provision of these Terms
- Your violation of any applicable law or regulation
- Any content you submit, post, or share through the Website (including guest posts and contact form submissions)
- Your infringement of any intellectual property or other rights of any third party
- Any false or misleading information you provide in connection with any service or product purchase
20. Termination of Access
S. S. Dhar reserves the right to terminate, suspend, or restrict your access to the Website or any product or service — without prior notice and without liability — if you:
- Breach any provision of these Terms
- Engage in any fraudulent, abusive, or unlawful conduct in connection with the Website or any service
- Initiate a fraudulent chargeback as described in Section 17
- Post or facilitate fake reviews in violation of Amazon’s Community Guidelines
- Use the Website or its content in a manner that damages or could damage the reputation or interests of S. S. Dhar
Upon termination, all licences granted to you under these Terms (including to use digital products and access courses) are immediately revoked. Termination for cause does not entitle you to any refund.
21. Governing Law & Dispute Resolution
21.1 Governing Law
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. The courts of the Tripura High Court, Tripura, India, shall have primary jurisdiction over any dispute arising from these Terms or your use of the Website.
However, nothing in this clause limits your statutory consumer rights under the laws of your own country of residence. Consumers in the UK, EU, Canada, and Australia retain the rights afforded to them by their own applicable consumer protection legislation, regardless of this governing law clause.
21.2 Informal Resolution First
Before initiating any formal legal proceedings, you agree to contact S. S. Dhar at [your email] to attempt to resolve the dispute informally. We will make every reasonable effort to resolve any dispute amicably within 30 days of receiving written notice of your complaint.
21.3 Alternative Dispute Resolution
If informal resolution is not achieved within 30 days, either party may refer the matter to mediation through a mutually agreed mediator before pursuing litigation. Costs of mediation shall be shared equally unless otherwise agreed.
21.4 EU & UK Online Dispute Resolution
Visitors based in the European Union may also access the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr. UK consumers may contact the Citizens Advice Bureau or use the Resolver service at resolver.co.uk for guidance on consumer disputes.
22. Changes to These Terms
S. S. Dhar reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. For significant changes — particularly those affecting payment terms, refund eligibility, or intellectual property rights — we will provide at least 14 days advance notice via a notice on the Website homepage or by email to newsletter subscribers.
Your continued use of the Website or any associated service after the effective date of any change constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must discontinue use of the Website and any associated services.
23. Contact Information
For all queries, concerns, or requests related to these Terms, payments, or refunds, please contact:
S. S. Dhar
Website:ssdhar.com
Contact Page:ssdhar.com/contact
Email: [contact@ssdhar.com]
Response time: Within 3 to 5 business days for general enquiries.
Refund requests: Acknowledged within 2 business days, resolved within 10 business days.
These Terms, Payments & Refund Policy were last updated on [Insert Date].
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